There seems to be really only two types of meetings I am made to go to. Either the glorified sales pitch meeting or the "training" meetings. The sad thing is I usually learn more in the sale pitches than trainings.
Take today for example. A mandatory meeting was set up a few weeks ago for today. All we were really told was that it would be about Apple stuff and how to better serve people on campus. Being an Apple tech (as well as Windows), myself and the other Apple tech were singled out as especially having to attend. Cool, I'm always up for learning new stuff.
About the only thing I learned in the "training" was that Apple campus rep doesn't know the first thing about how computers work. They started out showing us how to register people's Apple computers on the wireless network here. Ummm yea. I do that everyday. Have been doing that every day for oooohhh years? I realize and accept the fact that the printed out, step by step instruction sheet on how to register, which are handed out and placed about campus are a wee bit too complex for today's college students (picture books seem to be a bit too complex for kids these days), I would have hoped they would know that a tech would know how to do this. So for the next hour and a half, they "trained" us on the very very very basic computer usage.
The highlight was when they were explaining that software updates are important. The campus rep piped up, trying to sound all smart, "Yes! So if someone comes in and like, their computer just won't power on or is acting funny, ask them if they have been keeping up to date on software updates. If not or they are unsure, have them update. It should fix everything."
Saaayyy whaaaa?! First off, if the computer will not power on... how in flying baby Jesus are they supposed to update?! And secondly, good going moron. Now the other people who don't know any better are going to start telling other people who don't know any better to go do that. And guess what? When it fails horribly, they're going to come to me all pissed off. "Well they told me to do this and it would fix it and it didn't!! I demand you fix it. NOW. For FREE!"
But then again, they want to pay me to sit in a meeting and "learn", by george I'll go sit in a meeting. Just have to remember to bring some coffee along
Wednesday, June 4, 2008
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